Introduction
We are looking for a Quality specialist to join our team in Brussels
Fonction
The Quality Assurance Officer service will be responsible for:
Development of a Quality Management framework, with relevant processes, tools and guidelines, alignment within ETB and client’s Group and coordination of the implementation. This will be done in close collaboration with the QoS Teamlead.
Executing, coordinating and facilitating Quality Assurance related tasks in collaboration with the QoS team and relevant EPS experts.
The Framework will focus on two vectors:
External Quality Assurance – focused on suppliers of HV equipmentFactory qualifications
Quality Assurance and Control processes during manufacturing and testing
Coordination of factory testing
Non-conformity management
Internal Quality Assurance – focused on internal stakeholdersProcesses with Roles & Responsibilities for different departments
Information and document transparency and availability within the organization
Factory performance evaluations
KPI follow-up and reporting
(Above lists are non-exhaustive.)
Quality Management framework
Analysing and mapping the requirements for a simple and effective Quality Management framework.
Aligning and interfacing the framework with other stakeholders, also at client Group level where relevant (i.e. with 50Hertz).
Proposing and validating the framework with clear timelines and milestones.
Implementing the framework with a strong focus on communication and reporting on the proceedings
External Quality Assurance
Participate in factory audits, led by the relevant equipment expert, with responsibility for reviewing quality management systems
Develop, maintain and implement quality control plans for the installation of HV equipment on site by suppliers
Develop and maintain a quality dashboard of suppliers’ factory and site activities based on qualitative feedback and quantitative data (KPIs)
Coordinate the follow‑up of external inspectors and inspection activities. (Mainly Factory & Site Acceptance Tests of transformers, cable systems, …)
Facilitate the follow-up of non‑conformities and related action plans based on Return of EXperience (REX) from production, testing & installation.
Internal Quality Assurance
Facilitate correct organizing, publishing and archiving of (mainly technical) documents and data in their relevant tools and structures: document management tools (eDoc, HyperTree, SharePoint, …), asset database (InfraRef), technical information wiki (LegoNet tool)
Facilitate the setup and use of document exchange platforms with suppliers during framework agreements together with the experts. (SharePoint, …)
Mapping , creating and archiving of internal processes at team and department level. (flowcharts, swimlane diagrams, PACI tables, SIPOC models, BPMN)
Prérequis
Service Requirements:
Open and curious mindset with an eagerness to learn
Affinity with quality- and process-related topics
Ability to work independently and proactively
Willing and able to visit ETB installations within Belgium
Willing and able to travel to suppliers, mainly within Europe
Structured way of working and attention to technical detail
Ability to work with procedures, templates, and IT tools
Background, knowledge, experience:
Technical or engineering education and/or equivalent experience
Quality management systems and supplier follow‑up
Mapping and creating of business processes
High‑voltage / primary system equipment
Communication & language:
Clear communication with internal and external stakeholders
Good command of English (written and spoken) is required for technical documentation, supplier communication, and internal coordination.
Knowledge of Dutch and/or French is a strongly preferred for daily collaboration within our client and with local stakehold
Offre
Join The Dream Team